Check In/Out Times
Standard Check In: Starts@3pm, Call Upon Arrival
Early Check In: Noon-3pm, $25 [bookable online]
Check out: anytime before Noon
Late Check out: Noon-2pm, $25 [bookable online]
Smoking allowed outside- Ash trays are by the back door. We do not allow smoking in our guests suites or common area's of our home. Ignoring this policy will result in a $200 room-cleaning fee and you'll be asked to leave immediately.
Rates are based on Single/Double Occupancy-Additional persons are $25/night and require innkeeper notification.
Pet Policy- We accept pets in our Southern Mansion only [ which has hard surface flooring that we steam and can keep allergy-free]. Bookable online, under packages @ $50 per pet, per night. Enter how many nights you're staying under quantity when you choose this. If you're traveling with more than one pet please call and advise us. Pets may not be left in the room alone unless crated. You are responsible for any damage your pet causes and will be billed accordingly which is easily avoided by crating when they're alone. Ignoring this policy will result in a $200 fine/room-cleaning fee and you'll be asked to leave immediately.
Your Deposit-50% of your reservation is required by credit card when booking your room. One night stays require a $35.00 fee and 100% payment. Your final 50% payment is due the Thursday before your arrival.
Room Rates are based on a 2-night Minimum-One night stays can be booked online but will incur a $35 surcharge to cover extra housekeeping costs. Select "One Night Stay Requires this Package" when making reservation.
Children? Nursing babies & children over 5 years old are welcome by special arrangement but must eat either Continental or Room Service breakfast in your room so we can maintain an adult oriented environement at the table in our dining room.
Entertaining Your Own Guests- In consideration of other guests that are here we ask that you check with us before bringing people back to visit. We do host small special occasion gatherings in our dining or living room @ $50/hr. Please call to set this up with Cheri along with any food service items you may want.
Gift Certificates: can be purchased in any dollar amount off this website under the Gift Certificate Tab at the top of this page. GC purchased from us are good for 5 years from the date of purchase. GC issued to move a reservation are good for 1 year. To use and redeem our gift certificates call 616.538.9442 or email firstname.lastname@example.org with GC#, Room Choice and date of arrival & departure. To redeem and use a Third party GC like www.bedandbreakfast.com you need to make the reservation off their website and enter the information off their GC issued to you.
Reschedule Request for Guest Rooms: At least “10 Days” prior to your scheduled arrival date E-mail us at email@example.com with your “NEW” arrival date [we don’t accept phone calls because we need a valid paper trail]. Your new reservation must be for the same duration and amount as your original reservation and must be paid in full before moving your reservation. You’ll receive credit for all payments minus a $20.00 processing fee. If you can’t give us a new arrival date, we’ll issue a “Prairieside Gift Certificate” which is valid for 5 years and can be used by you or gifted to whomever you wish. If your request is received without 10 days notice you are responsible for all room charges. No-shows are charged for full reservation. No refunds, no cancellations, no early departures.
Concerned about Canceling? When you book online you have the option to include travel insurance to protect you in case it becomes necessary to cancel at the last minute.
Cancellation Policy for Meeting Rooms/Parties/Events: Your deposit minus a $50 processing fee is credited toward your next event if cancellation is received 30 days prior to your arrival. If your cancellation is received less than 30 days prior to your event you will forfeit the meeting room deposit. Any guest suites that are reserved with your meeting/party or event will be handled in accordance with our stated policy above.
Massage Services: can't be cancelled once ordered without payment in full. Our massage therapist have held your appointment for you and need to be compensated.