Move Reservation Request for Guest Rooms:
At least “10 Days” prior to your scheduled arrival date E-mail cheri@prairieside.com with your “NEW” arrival date [we don’t accept phone calls because we need a valid paper trail]. Your new reservation must be for the same duration as your original reservation and must be paid in full before moving your reservation. You’ll receive credit for all payments minus a $20.00 processing fee. If you can’t give us a new arrival date, we’ll issue a “Prairieside Gift Certificate” which is valid for 5 years and can be used by you or gifted to whomever you wish.
If your cancellation is received less than 10 days before your arrival, you are responsible for all room charges unless the room can be re-rented for the entire reservation. No-shows are charged for full reservation. No refunds for cancellations or early departure.
Concerned about Cancelling?
When you book online you have the option to include travel insurance to protect you in case it becomes necessary to cancel at the last minute. It is our intention to make your stay a memorable one and these terms are necessary for the successful management of our small inn, devoted to you, our guests.
Cancellation Policy for Meeting Rooms/Parties/Events:
Your deposit minus a $50 processing fee is credited toward your next event or stay if cancellation is received 30 days prior to your arrival. If your reservation for your meeting/party or event is canceled less than 30 days prior to your arrival you will forfeit the meeting room deposit. Any guest suites that are reserved with your meeting/party or event will be handled in accordance with our stated policy above.
