It's always our pleasure to be a part of so many Birthdays, Anniversaries, Honeymoons, Babymoons and many special moments that our guests celebrate while they stay with us. Every so often I'm delighted to receive a surprise "Thank you" note after a guest returns home after staying with us. I recently received a reservation from a guest who will be staying here for his fourth year in a row. They'll be celebrating their 43rd Anniversary with us this June. I wanted to share Frank's thank you note that he sent to me back in 2012 & my response to him.
Grandville, Michigan 49418
First-Thank you for choosing to spend your anniversary with us again next year (I saw your new reservation come in). We will be looking forward to seeing you…in a blink (you know how time flies).
Second-I love that picture! I printed one and put it in with your reservation.
Third-You leave me speechless with your lovely note (Paul says he didn't know that could be done! ) I will share it with our hardworking staff as inspiration that guests DO NOTICE that they care and do such a great job.
AND Fifth…last but not least THANK YOU THE MOST FOR THE BLESSING BECAUSE LORD KNOWS I CAN USE IT!!! (my wonderful humor back at ya Frank).
Love from YOUR FRIENDS,
Cheri & Paul